Cookies policy

WHAT IS A COOKIE?

A “Cookie” is a small file that is stored on the user’s computer, mobile phone or other device with information about their browsing, which allows us to recognise them. The use of “cookies” helps us to improve the quality of our website, allowing us to control which pages our users find useful and which ones they do not.

Cookies are essential for the functioning of the Internet, providing countless advantages in the provision of interactive services, facilitating navigation and the usability of our website. Please note that cookies cannot harm your computer and that, in return, enabling them helps us to identify and resolve errors.

For more information, there are two types of cookies:

Session cookies: temporary cookies that remain in the cookie file of your browser until you leave the website, so none remain stored on the user’s hard drive. The information obtained from these cookies is used to analyse traffic patterns on the website. In the long run, this allows us to provide a better experience to make the content better and easier to use.

Cookies persistentes: Persistent cookies: remain stored on the hard drive and our website reads them every time you visit again. A permanent website has a certain expiration date. The cookie will cease to function after that date.

COOKIES USED ON OUR SIDE

The main cookies used on our website are those that are used for proper navigation, those that perform services requested by the user or those that help make sure that the content of the website is loaded efficiently.

On the other hand, third party cookies, managed by external entities, are used to provide us with services we request order to improve the user’s experience when browsing, or for the features on our website. The main “third-party cookies” are those necessary to obtain access statistics, analyses, to guarantee that transactions are carried out, those used by social networks, or by external content complements.

Below is a table with the cookies, tags or other similar devices used by this website, indicating the purpose, duration and management (by us or by third parties) of each of them:

COOKIES

PURPOSE

DURATION

MANAGEMENT

User identification

Used to identify and authenticate the user. They also contain technical data of the user’s session, such as connection timeout, session ID, etc.

Sesión

Ours

Session identification

Identifies the user’s http session. This one is common to all web applications to identify requests from a user in a session.

Sesión

Ours

Navigation status

Allow the user’s navigation status to be identified (login, first page, first access, scroll status, voting status, etc.).

Session

Ours

User preferences

Store user-selected session values such as store, language, currency, products, size, etc.

Session

Ours

Favorites and latest preferences

Allow the user’s favourite preferences to be saved (from online stores, for example) or the latest ones (from online stores, products, consent for cookie installation, etc.) in any subsequent visits to the website.

Persistent

Ours

Shopping basket

Store information about the mini shopping basket, as well as user identification data associated with that basket.

Sesión

Ours

Protocolos

Allow the management of changes between secure (https) and non-secure (http) domains.

Session

Ours

Provenance (WC_GASource)

Used to know a user’s origin when they arrive at a page of this website, for example, if they arrive at the product detail page from a product grid, from the search engine or from an external page.

 

Persistent

Ours

Google Analytics (_utma, _utmb, _utmc, _utmd, _utmv, _utmz, _ga…).

Allow you to track your website using Google Analytics, which is a service provided by Google to obtain information about user access when visiting websites. Some of the data saved for later analysis are: number of times a user visits the website, dates of the first and last visit, duration of visits, from which page a user accessed the website, which search engine was used to get to the website or which link was clicked on, from which place in the world it was accessed, and so on.  The settings for these cookies are predetermined by the service offered by Google, so we suggest that you check the Google Analytics privacy page, http://www.google.com/intl/es/analytics/privacyoverview.html, for more information about the cookies you use and how to disable them (bearing in mind that we are not responsible for the content or accuracy of third party websites).

Persistent

Third-party

Facebook

Local storage and similar technologies indicate when you enter Facebook so we can show you friends who also like SIOVANN or one of its pages.

Persistent

Third-party

*This information box will update itself as quickly as possible as the services offered on this website change.

MANAGEMENT OF COOKIES

Users may restrict, block or delete cookies from this website at any time by modifying their browser settings. Firstly, you must disable the use of cookies in your browser and, secondly, delete the cookies stored in your browser associated with this website.

Although the settings for each browser are different, the configuration settings for cookies can usually be found in the “Preferences” or “Tools” menu. For more details on how cookies are configured in your browser, please refer to the “Help” menu of your browser.

Many browsers allow you to activate a private mode where cookies are always deleted after your visit. This private mode may have a different name, depending on your browser.  Below you will find a list of the most common browsers and the different names of this “private mode”:

Internet Explorer 9  and above: InPrivate

Safari 2 and above: Private Browsing

Opera 10.5 and above: Private Browsing

FireFox 3.5 and above: Private Browsing

Google Chrome 10 and above: Incognito